Tier 2: Lead

Published in DDM Job Roles
April 16, 2019
1 min read

The Lead (Digital Delivery) plays leading roles in project delivery, digital solutions development and adoption, competency building and innovation.


  • oversees the development and acquisition of digital solutions.
  • implements policies and processes to support the organisation’s strategies.
  • is responsible for analysing how digital solutions can be used to optimise processes
  • is involved in technology adoption, innovation, and associated change management activities.
  • establishes guidelines for the implementation of new solutions and continuous process improvement to drive capability building.
  • possesses expertise in digital technologies, is adept in adopting digital solutions to enhance project outcomes and resolve technical challenges.
  • provides technical guidance and support to his team and is keen to ensure they keep abreast with the latest in digital delivery approaches.
  • works in a fast-paced environment and manages multiple projects and stakeholders.

To be considered as a Lead (Digital Delivery), he/she should have relevant experience in 75% of the Key Tasks listed in the Skills Map, as well as meet 8 Core Technical Skills and Competencies and 10 Elective Technical Skills and Competencies.

Keys Tasks for a Digital Delivery Lead

Critical Work FunctionsKey Tasks
Drive project delivery and collaborationEstablish strategies to adopt best practices, processes and tools of Integrated Digital Delivery (IDD) across organisation
Develop approaches to satisfy information requirements with project stakeholders and resolve issues
Establish modelling and exchange protocols for information sharing among project stakeholders to satisfy project information requirements
Review non-compliance cases and communicate with relevant personnel on corrective actions to be taken
Manage technological adoptionEstablish business cases by analysing productivity gains and suitability of digital solutions
Develop prototypes and Proof of Concepts (PoCs) for evaluation and refinement with the relevant business functions
Establish standard procedures for digital transformation processes, timelines and expectations for project implementation
Establish guidelines to evaluate the viability of new digital solutions and processes in optimising operations in terms of time, cost, and quality
Spearhead initiatives to develop and incorporate the use of automation solutions
Define priorities for testing and troubleshooting processes
Update relevant stakeholders on the status of digital implementation and gather feedback to achieve buy-ins
Establish guidelines on collaboration with vendors regarding partnerships
Build digital competencyDevelop training framework
Engage relevant external training providers for programmes and courses on digital solutions
Strategise on the organisation’s learning needs related to digital solutions
Drive innovation initiativesDevelop policies that promote an innovative mindset and culture within the organisation
Promote research and new solution conceptualisation
Cascade organisational innovation agenda
Manage organisation-wide resources and systems for employees to submit innovative ideas

Technical Skills and Competencies: Core

Technical Skills and CompetenciesLevel
Building Information Modelling ApplicationLevel 4
Business Process Re-engineeringLevel 4
Change ManagementLevel 5
Common Data Environment ManagementLevel 4
Emerging Technology SynthesisLevel 5
Integrated Digital Delivery ApplicationLevel 5
Stakeholder ManagementLevel 5
Technology ApplicationLevel 4

Technical Skills and Competencies: Elective

Technical Skills and CompetenciesLevel
3D ModellingLevel 4
Application Support and EnhancementLevel 3
Applications IntegrationLevel 4
Artificial Intelligence ApplicationLevel 5
Augmented Reality ApplicationLevel 3
Business DevelopmentLevel 4
Business InnovationLevel 5
Business Needs AnalysisLevel 4
Business Risk ManagementLevel 4
Construction TechnologyLevel 3
Continuous Improvement ManagementLevel 4
Critical ThinkingLevel 4
Data Collection and AnalysisLevel 5
Design for Manufacturing and AssemblyLevel 2
Innovation ManagementLevel 5
Internet of Things ManagementLevel 4
Learning and DevelopmentLevel 4
Partnership ManagementLevel 4
People ManagementLevel 4
Performance ManagementLevel 5
Programming and CodingLevel 4
Research and Information SynthesisLevel 4
Robotic and Automation Technology ApplicationLevel 4
Strategy DevelopmentLevel 4
Systems IntegrationLevel 4
Systems ThinkingLevel 4
Technical DrawingLevel 4
Technology Road MappingLevel 5

Generic Skills and Competencies

Generic SkillsLevel
Digital LiteracyIntermediate
Creative ThinkingIntermediate
Computational ThinkingAdvanced
Decision MakingBasic
Interpersonal SkillsIntermediate


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Tier 3: Specialist

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